Scoring Big in Green Bay: Bringing Unforgettable Experiences to TEAMMATES and Fans at the NFL Draft.
Green Bay, WI – MoonShot delivered another winning play during the NFL Draft weekend in April, with the acclaimed FANSFIRST! program, this time bringing the excitement to Green Bay, Wisconsin. Designed to put fans at the center of the action, the program created unforgettable experiences for fans, reaffirming MoonShot’s mission to make major sporting events more inclusive, meaningful and impactful. MoonShot believes that the Draft is more than just an event, it’s about creating memories, opportunities, and stories that TEAMMATES and fans will carry with them long after the Draft ends.
Throughout the three-days, MoonShot provided support, delivering the NFL FANSFIRST! recognition program to frontline staff and volunteers. The MoonShot Team, made up of best-in-class guest service operations professionals from around the world, were on the ground around Lambeau Field to meet the Draft frontline staff members, providing motivation, showing appreciation, and recognizing and rewarding them with prizes for carrying out NFL service quality standards and expectations. MoonShot believes that having a dedicated recognition team, allows the other operational professionals to focus on the logistics of the event, while ensuring the frontline TEAMMATES stay motivated throughout the event to deliver the values they were trained on.
MoonShot remains committed to championing those often left out of the spotlight, ensuring that every fan has a front-row seat to the moments that matter.
“For most of the fans attending, this is a once-in-a-lifetime experience, to experience the NFL Draft in Green Bay, with frontline staff working the event forever being a part of that memory. As one of our TEAMMATES, they are the connection between the NFL and our fans.
We believe every TEAMMATE plays an important part in the fan experience, from Host Committee, Volunteers, Security, Housekeeping, Hotels, Ambassadors, and Guest Services, to Food & Beverage staff. We strive to make sure all TEAMMATES feel inspired, appreciated, and valued, in order for them to go on to consistently create the best experiences for fans as possible.
On event days, we look for staff who are making fans feel welcome from the minute they enter, making sure that every part of the experience is fun and exciting for the fans, taking initiative, thinking creatively, and problem-solving, no matter their job title. We then reward them with prizes and thank them for representing the Shield and the NFL.”
- Matt Lynch, Managing Director, MoonShot
MoonShot’s Jess, delivering pre-event training to NFL Draft TEAMMATES
Pre-event TEAMMATE briefing session
NFL Draft TEAMMATE recognition and appreciation program, delivered over the three day event
