*SPRING OFFER* FREE GUEST EXPERIENCE ASSESSMENT

Breathe new life into your guest experience, with MoonShot!

We design and deliver customer service and staff engagement programs around the world for best in class sports, entertainment and guest experience brands.

At MoonShot, our model is built on employee satisfaction, brand engagement, empowerment and recognition, transforming your staff into passionate brand ambassadors.

This spring, we are offering a FREE EXPERIENCE ASSESSMENT at your venue -

Areas we assess: 

  • Fan Arrival Experience 

  • Ticketing and Ingress Experience 

  • Security/Safety Experience 

  • Merchandise Service, Quality and Value 

  • Food and Beverage Service, Quality and Value 

  • In Seat Experience 

  • Steward Demeanour, Friendliness, Knowledge and Service 

  • Hospitality (if ticket/access can be provided) Service, Quality and Value 

  • Egress Experience 

  • Overall Staff Assessment: Friendly, Knowledgeable, Approachable and Service Focus 

We’d also be happy to assess any other areas you require during our visit. 

Enter your details below to claim your FREE assessment today! 

“A brand is defined by the customer’s experience. The experience is delivered by the employees.”
— Shep Hyken